Delivery and Returns

Delivery

All items are delivered by Royal MailWe aim to dispatch all orders until the next working day. 

United Kindom (England, Scotland, Wales and Northern Ireland):
We offer FREE delivery for all orders above £40!

Delivery cost for orders under £40:
We are using Royal Mail standard rates to calculate delivery costs. For security reasons we recommend chosing 
Royal Mail Signed For™ service. Typical delivery prices for small parcels under 1kg are:

Delivery Service Delivery Time
(since dispatch)
Price
(up to 1kg)
Royal Mail Signed For™ 1st Class 1 day £4.40
Royal Mail Signed For™ 2nd Class 2-3 days £3.90
1nd Class mail 1 day £3.40
2nd Class mail 2-3 days £2.90


All other countries:
Please contact us for a delivery cost and approximate time estimation before placing an order. 

During promotional periods, please allow a little longer for dispatch and delivery. Occasionally delivery may be delayed due to an event outside our reasonable control. If you think that your delivery is delayed, please contact us and we will look into it straight away.

You will be able to choose between you delivery address entered during registration or you can enter a new address during checkout. Please make sure your address details are accurate!
 

Returns

We do our best to deliver best quality products and we want you to be happy every time you shop with us.
If for some reason you want to return an item, please see below for how and when you can do it.

Cancelling your order

If you are cancelling your order under the Consumer Contracts Regulations 2013 then you must return it to us in its original packaging no later than 10 days after the day on which you let us know that you wish to cancel. Please return the product as new and unused.

How to return an item

To return an item, please fill in the form located on our website.
We will then respond to you with delivery address and further instructions.

It is your responsibility to send the product back to us securely and we recommend that you use a recorded-delivery service.

Returns Delivery Charges

If you are cancelling your order, we will refund to you the delivery charges paid by you, but not the cost of returning the item to us.

For items being returned due to error on our part, or because they are defective, not as described, or are damaged on arrival, we will refund both the delivery charges paid by you, and also your reasonable costs in returning the item to us (we will require a proof of postage in this case).

Your statutory rights are not affected by these terms.

Get to know us better

You can find here natural cosmetics: Aleppo Sopas, Be Organic, Fresh&Natural, MomMe, Resibo and more...
I have a pleasure to welcome you in this great place, which I am the initiator. With the help of a design support I homesteaded, hopefully a welcoming and useful 'area' of the internet - I hope you will enjoy your visit.
The impulse to create this 'corner' may seem somewhat prosaic, because as the saying goes "if you cannot have what you love, you love what you have" - you import it. Love for natural cosmetics made, that I started to look for all kinds of eco-brands. It turned out that many precious pearls comes from the country of my origin. Poles have created the fantastic natural cosmetics. However, products that were potentially desired by many were unreachable where we live now - in UK. We would like to share with you the good coming from the green warehouses.
All this in order to bring us closer to the green side of the force - more about that in "Our Mission".

Patrycja

Patrycja Pieglowska - I'm leading the supply line of our store, organizing promotions and similar events, preparing deliveries, dispelling doubts and mitigating any disputes. 
Lukasz Pason - design, build and ongoing technical support of the store.

The EcoEuphoria brand was born from the merging of dreams, passion and love for (mainly) natural cosmetics. Our motivation was a desire to improve the quality of our life in general. Starting from the diet, through exercising the body and mind to care for the environment, good relationships with people and care for the body and soul in the end. We are not entirely all over it, but the desire to experience our short road of life on earth – at the highest level possible – is pushing us towards new, fresh solutions. We believe that you want give what is the best for you, your family and friends. Therefore, no matter if we start from the diet, or cosmetics, it's important that we want to make changes, we are trying and testing if the nature is good for us. We are here to help you in these tests and evoke a smile on your face - even for a moment. We try to give you what is the best, healthy and safe (also for our environment) and to encourage you to "taste" but the choice is always in your hands.